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My hp printer will not scan to computer wireless update#

If the issue persists, then you could perform the remaining steps 8 and 9 and check the FAQs.Now check again by using Apple AirPrint or Apple Image capture to scan.

My hp printer will not scan to computer wireless update#

Remove the printer again and update the printer software using the Apple Software update by following instructions from this link: ( HP Printers - Installing a Mac Print Driver Using Apple Software Update).

If the issue continues, then try these steps:

Now check for issue resolution by using Apple AirPrint or Apple Image Capture to scan.

Please ensure to remove the printer and re-add the printer only as Apple AirPrint or Secure AirPrint and nothing else as this printer supports Apple AirPrint.

Step 7: Reinstall the latest scan driver and software.

Step 6: Uninstall the printer driver and software.

Step 4: Check third-party firewall software settings.

Step 3: Check the network and printer connection status.

Step 2: Restart devices and check driver scan settings.Step 1: Confirm if the issue is also printing-related Then if th e operating system is MAC and you use a MacBookPro or a Mac computer then perform all the relevant steps from this link: ( HP Printers - Network Scanner Connection Error (Mac).Please perform a hard reset on the printer from this link: and follow instructions from the section “ Step 1: Reset the printer” Did this happen after a recent software or OS update?.To assist you with accurate information I would require more information regarding this: Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. I read the post regarding issues with scanning but not printing. Thank you for posting your query in the HP community.